Shipping Policy
At Shopmicas, we aim to deliver your order quickly and safely. This Shipping Policy explains how and where we ship, estimated delivery times, tracking, and what to do if something goes wrong.
Shipping Area
We ship only to addresses within the United States. We do not ship internationally.
Shipping Costs
Free standard shipping on all orders shipped to U.S. addresses.
Any optional expedited or overnight shipping costs will be clearly shown at checkout before payment.
Processing Time (Order Handling)
Orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or U.S. federal holidays will be processed on the next business day.
Order cut-off time: Orders placed before 5:00 PM (GMT-05:00) Eastern Time U.S.A. on a business day may be processed the same day; orders placed after the cut-off will be processed the next business day.
Transit / Delivery Time (Estimated)
Typical transit time: 3–5 business days after the order has shipped (varies by destination and carrier).
Total estimated delivery: Usually 4–7 business days from order placement (processing + transit).
If you select expedited shipping at checkout, expected transit times and costs will be shown during checkout.
Shipping Methods & Carriers
We use reputable carriers (for example, USPS, UPS, FedEx). Carrier selection depends on package weight, dimensions, and delivery address.
We will select the carrier that provides the best combination of speed and reliability for your order.
Tracking & Notifications
You will receive an email confirmation once your order ships, including a tracking number and carrier name.
Allow 24–48 hours for the carrier to update tracking information after shipment.
Failed Delivery / Incorrect Address
Please ensure your shipping address is correct at checkout.
If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange re-shipment. Additional shipping charges may apply for re-shipment.
If a package shows as delivered but you did not receive it, wait 48 hours and then contact us so we can open an investigation with the carrier.
Lost or Damaged Packages
If your order is lost or arrives damaged, contact us within 7 days of the expected delivery date at info@shopmicas.shop.
Keep all packaging and product photos handy — carriers often require photographic proof when filing claims. We will assist in filing a claim and will offer a replacement or refund once the claim is validated.
Customs & Duties
Not applicable — we ship only within the United States, so there are no international customs or duties for standard U.S. deliveries.
Returns & Exchanges
For information on returns and exchanges, please review our Refund & Return Policy page. https://shopmicas.shop/return-refund-policy/
Generally, return shipping responsibility is handled as described on the Returns page (e.g., customer pays return shipping unless item is faulty).
Contact Us
If you have any questions about shipping or your order status:
Customer Service:
Business Name: Shopmicas
Address: 2514 Abercorn St Ste 120, Savannah, GA 31401, United States
Contact Us:
📱 +1 (912) 239-4123
✉️ info@shopmicas.shop
Business Hours:
Monday – Friday: 10:00 AM – 05:00 PM
(Eastern Time, USA
