Return & Refund Policy
30-Day Easy Free Returns
At Shopmicas, we want you to be completely happy with your purchase. If something doesn’t fit or feel right, we’re here to help with easy returns and exchanges.
🔁 Returns Eligibility
You can return an item within 30 days of receiving it, if the following conditions are met:
✅ Item is unworn, unused, and unwashed
✅ Tags and original packaging are intact
✅ Proof of purchase is available (e.g. order confirmation email)
🔄 Exchanges
We offer free size or color exchanges (within the same product category), subject to availability.
To request an exchange:
- Email us at info@shopmicas.shop with your order number and exchange request.
- We’ll confirm availability and provide return instructions.
- Once we receive and inspect your returned item, your exchange will be shipped within 2–3 business days.
💸 Refunds
If you’d prefer a refund instead of an exchange:
- Refunds will be issued to your original payment method
- Allow 5–7 business days for your bank or provider to process it
- Original shipping costs are non-refundable, unless the return is due to a fault or error on our part
🚚 Return Shipping
- Faulty or incorrect item? We’ll cover your return shipping costs.
- Changed your mind? Return shipping is your responsibility. We recommend using a tracked service.
⚠️ Damaged or Incorrect Items
If your item is damaged or incorrect upon arrival:
- Email us at info@shopmicas.shop within 30 days
- Include your order number and clear photos of the issue
We’ll resolve the issue quickly—either through a replacement, refund, or store credit.
📦 Return Address
Our return address will be provided by email once your return or exchange request is approved.
Customer Service:
Business Name: Shopmicas
Address: 2514 Abercorn St Ste 120, Savannah, GA 31401, United States
Contact Us:
📱 +1 (912) 239-4123
✉️ info@shopmicas.shop
Business Hours:
Monday – Friday: 10:00 AM – 05:00 PM
(Eastern Time, USA
